You set priorities, approve work and see the position without chasing separate contractors or files.
The relationship continues after handover.
Looking after equipment means understanding its condition, agreeing what needs to happen and following the work through. We call that ongoing relationship custodianship. It brings inspections, maintenance, repairs and service history together around the equipment covered by your engagement. You keep control of priorities and approvals.
Your responsibilities. A team alongside you.
This is not handing responsibility away. It is making responsibility clear and shared. Your team, Wattrix and every job stay joined to the same asset record in Syntra.
The shared asset record
Everything, in sync.
We plan, coordinate, maintain and follow through, with a named relationship around the asset rather than a series of disconnected visits.
The asset changes. The relationship does not.
Custodianship runs across the two operating environments Wattrix serves. Each has its own regime, risks and decisions. Both are held together by the same discipline and the same Syntra record.

Your electrical estate, held beyond the visit.
Maintenance, compliance, capacity, projects and the trade conversations around them stay under one accountable relationship.
See Electrical →
Your chamber fleet, held ready and visible.
The service regime, asset history, upcoming work and evidence remain connected across the fleet, from first inspection onward.
See Mining →
One shared view of the asset relationship.
Syntra is what joins us and you together. It shows the current position, the work underway, the decisions waiting, the plan ahead and the evidence already earned. Reports and history stay connected to the asset. Customer access and the reporting scope are arranged as part of your engagement.
Asset condition, readiness and anything needing attention.
Planned work, requests, approvals and the person responsible.
Expected timing and budget impact grounded in the asset record.
History, photos, readings, sign-offs and reports connected to the asset.
Electrical custodianship: scope, service levels and the OC proposal pack
Four accountabilities for an electrical estate.
The shared Custodianship model becomes specific here: care, compliance, capacity and continuity across the electrical systems your people depend on.
Inspected to schedule.
Every charger, switchboard, and EV distribution board inspected to schedule. Every fault triaged and resolved. Your building's electrical system is never between contractors.
Audit-ready before the question.
AS/NZS 3019 periodic verification. Fire-system interface testing. COES on file. Thermal imaging logged. When your insurer asks, the evidence is ready.
We hold the load model.
Every new resident charger request is assessed against current capacity, future demand, and the pathway to expansion. We say yes or no with the working on file.
Single point of contact.
Wattrix is the single point of contact for anything electrical, not just EV. Switchboards, common-area lighting, fire-system interface, solar and battery.
Three levels for electrical estates.
The floor.
Audit-ready, every year.
- AS/NZS 3019 periodic verification.
- Annual fire-system interface testing.
- COES filing and on-file record.
- Twenty-four business hour records aim.
The regime running.
Compliance plus quarterly cadence.
- Everything in Compliance.
- Quarterly site inspection cadence.
- Thermographic imaging on schedule.
- Resident charger request assessment.
- Capital works planning.
Name on the answer.
The full relationship.
- Everything in Managed.
- Single point of contact for anything electrical.
- Network operator and consultant liaison.
- Load model held in our name.
- OC committee briefing on request.
Six documents ready for the decision.
This is the owners-corporation path. Everything a committee needs to consider a Custodianship engagement. Adam Farrugia signs the cover. Wattrix pays for the pack regardless of whether the OC engages us. Mining and commercial clients get the equivalent: a site-specific custodianship proposal built for their decision-makers.
Executive summary. One page. Plain language. For the committee member who has fifteen minutes before the meeting starts.
Site assessment report. Current electrical state. Capacity headroom. Known defects. Photographic record.
Service tier comparison. What each tier covers. What each tier excludes. The decision framing the committee actually needs.
Three-year cost model. Annual fixed cost. Variable cost band. Capital reserve recommendation.
Vote-ready motion text for the OC meeting. Drafted to the form your strata manager already uses.
Resident communication template. The email the committee sends out the day after the vote lands.
A clear path from first conversation to engagement.
Initial conversation.
Phone call to 1300 928 874. Scoping questions. Site walk-through booking.
Site assessment.
Wattrix electrical engineer on site. Switchboard inspection. Load analysis. Defects photographed.
Pack delivered.
Six-document OC-Ready Proposal Pack delivered to the committee. No cost. No commitment.
OC meeting.
Committee reviews. Wattrix attends if invited. Questions answered. Motion put to the vote.
Engagement begins.
Syntra onboarding. First inspection cycle scheduled. Resident communication goes out.
Start with the assets you are responsible for.
Agree the scope.
Talk through your electrical estate or chamber fleet, existing service arrangements and what your team needs to know.
Set the plan.
Agree the service regime, priorities, responsibilities and budget. Your team keeps control of approvals.
Keep the record.
Connect the work and evidence in Syntra. Confirm customer access and reporting as part of the engagement.
Talk about custodianship. Electrical estate or chamber fleet.
1300 928 874 Start a custodianship conversation →