The systems that cannot afford to fail. Engineered, maintained, and proven.
From refuge chambers a kilometre underground to the switchboards a city tower runs on, we design, maintain and prove the systems people count on. We build what those environments need next. Pulse keeps the record behind every job. Same name on the install. Same name on the answer.
The readiness you stand behind. The records your auditor accepts. The call that gets answered.
Still here in ten years.
Operating since 2009 · One group · One standard
Build it. Maintain it. Prove it.
Three pillars, one discipline. We make the products, run the assets, and hold the record that ties them together.
What we build. Australian made.
The WTX Refuge Chamber was our first product, Australian made, in three sizes. New products and systems are in development. We also service every major chamber and cap lamp brand, not only our own.
What we install and maintain. Electrical and asset services.
Installations, preventative and emergency maintenance, safety and compliance across high-consequence environments: cultural institutions, arenas, healthcare, towers, government. We run the asset, not just the job. EV is one practice within it.
What we hold. Custodianship over the asset lifecycle.
Service, records, and the trade conversations carried on your behalf. Pulse keeps the live record behind every job. We hold the system in our name.
The buildings and sites that already run on us.
A selection from the portfolio, across installations, maintenance, and asset services.
The people who already trust us.
Real client words. Names on file, shared on request.
Wattrix is the most thorough and proactive electrical contracting company we have worked with in twenty-eight years as commercial builders.
Wattrix delivers responsiveness, respect, integrity and, of course, value, backed by knowledge and capability.
Wattrix stood by our team over the journey, overcoming every obstacle through to completion.
The grid was not built for what today asks of it. We are building past it.
A new class of on-site energy and charging technology is in development at Wattrix, designed to take the load off the connection and put control back on site. Built to cross both mining and the built environment. The same instinct behind Pulse and the chamber: when nothing on the market fits, we build it ourselves. More to come.
Register your interest →What you receive. Before you ask.
Six credentials on file. Six sample documents you can request before you ask. We do not tell you we are qualified. We show you the record you will be holding.
Manufacturer-certified. JetCharge · Schneider · EVSE · NHP. With the architecture and the network operator conversation handled.
Pulse keeps the live record behind every job.
Wattrix-delivered assets are onboarded into the Pulse record. Multi-channel intake. Multi-brand fleet. The record on file and the record in your system stay in step.
We do not sell maintenance plans. We sell custodianship.
A maintenance plan is a list of tasks. A custodianship is a relationship. When you put Wattrix on retainer as your Building Electrical Custodian, we do not just visit twice a year. We hold the system in our name.
Read about Custodianship →Talk to Wattrix. One number. The right person on the line.
1300 928 874 Start the conversation →When the worst happens underground, your people have somewhere to go.
Wattrix builds refuge chambers in Australia, our first product with more to come. But the chamber you rely on does not have to be ours. We service every major brand on site under one relationship and one record. That is the part most manufacturers do not offer.
Three chamber sizes. One discipline.
Three sizes: RC4, RC12, RC20. Each specified to your site, your crew size, and applicable mine safety guidance. Built to the Wattrix operations manual WTX-OG-01 and validated at commissioning.
Four-person base. Six-person upgraded.
Smallest in range. CO scrubber, O2 backup, communications, lighting, battery backup. Built for narrow vein and development crews. The upgraded variant carries six on extended duration.
Twelve to fourteen person.
Mid-range. Same standard features plus extended duration and specialist communications options. Sized for production crews and ERT secondary refuge.
Twenty-person fleet chamber.
Largest in range. Extended duration as standard. Primary ERT staging and long-duration emergency scenarios. The chamber site managers spec when the worst case has to be planned for.
Designed from the other side of the job.
Before Wattrix, Adam Farrugia serviced and refurbished refuge chambers from every big name in the industry. He spent months underground with them, and the hardest part of the job was never the servicing. It was the chamber itself. So the WTX range was designed as a user, maintainer and refurbisher, not from a drawing board alone.
Every serviceable component sits at the front of the chamber, so routine underground service is done from one position. The manual handling comes out of the job.
Disconnect it, swap in a standby unit on the spot, or lift the module out with an IT loader and service it in the workshop. The crew stops carrying batteries over broken rock, and the chamber is back in service sooner.
Standard on the fixed range. The chamber moves with an IT loader instead of being dragged.
Interchangeable parts across the range. One spares shelf, whatever the mix on site.
Easier to use and easier to maintain is not a convenience. It is what keeps a chamber emergency ready at all times, and being ready is what gets people home. That is the standard we hold the range to. Put it next to the others and judge it on the job: it stands on its own.
Walk the chamber before it lands on site.
Full interior and exterior walkthroughs of the WTX range, so you can see the chamber inside and out before it is specified.
The walkthrough videos are being finalised. For a guided walkthrough today, talk to us.
Across every major chamber brand on site.
Wattrix services refuge chambers across all major brands deployed in Australian mining, plus our own WTX range. One service relationship, one fleet view, one record. This is chamber custodianship: we hold the fleet, the regime, and the record for the life of the asset, whatever brand is on site.
A structured inspection regime runs from pre-shift checks through to annual strip-down and post-event verification, every step against the Wattrix operations manual, every result in one record whatever the brand. The detail, the forms, and the cadence built to your site come with engagement.
Talk to us about your fleet →Built for the people accountable when it matters.
Getting every person home is the whole point. Four people carry that responsibility. Wattrix gives each of them what they need.
Delivered to program.
Specified to your site, your crew size, your guidance. One point of contact from order to commissioning. No surprises at handover.
Ready before the shift.
Every chamber checked on cadence, daily through annual, never skipped. You know the refuge is ready before your people are in front of it.
The regime documented.
Battery load, charger output, earth continuity. The electrical inspections on file, signed, and traceable.
Audit-ready, every brand.
One record across the whole fleet, whatever brand the chamber is. When the regulator asks, the evidence is ready.
All major brands. All rack systems.
Cordless and corded cap lamps across all major brands. Retrofit kits for every rack system. Spares supplied direct, with the WTX store to come. The sites that moved from cordless to corded tell us why in three words: cordless walks, corded stays.
AMCL Licensee ID 9223. Current to 31 May 2027.
Wattrix holds the Australian Made and Owned licence for the WTX refuge chamber. Manufactured in Victoria, built to your site and applicable safety guidance. The mark on the chamber is the licence number on file.
WTX chambers are manufactured in Australia and deployed across Australia, New Zealand, Fiji, Saudi Arabia, Côte d'Ivoire, Burkina Faso, and Namibia. Same regime, same record architecture, same Pulse evidence on file, anywhere the chamber is deployed.
Every Wattrix chamber on Pulse from commissioning.
Every Wattrix-delivered chamber is onboarded into Pulse at commissioning, and chambers we service are brought onto the same record. Site managers see service status, next scheduled inspection, and compliance posture against applicable safety guidance.
Talk to Wattrix Mining. One number. The right person on the line.
1300 928 874 Request a quote →Critical electrical systems, maintained where failure has real consequences.
Wattrix designs, installs, and maintains electrical and safety-critical systems for live, high-consequence environments. Installations, preventative and emergency maintenance, safety and compliance, and full asset-lifecycle performance. We take responsibility for the electrical asset and the record behind it. EV is one practice within that work, not the whole of it.
Four services. One accountable team.
The work most of our customers know us for. Across residential and commercial property, the assets stay available, compliant, and accounted for, before failure, not after it.
Installed once. Installed properly.
Qualified electricians, from luxury residential through to commercial high-rise. We install what we are then willing to maintain for the next ten years, and it shows in the work. Bring us the project and we will tell you plainly what it needs.
Availability and reliability, held.
Maintenance across residential and commercial property with accountability clearly defined: you see the schedule, the record, and the person responsible. Faults get found while they are still cheap, and the asset stays available.
General in 7. Urgent in 4.
When general or urgent repairs are required, we mobilise quickly. We aim to respond to general maintenance within twenty-four hours and complete it within seven days, and to attend urgent maintenance within four hours.
Defects found before the claim.
The Owners Corporation Act 2006 holds an OC liable for personal injury or property damage in connection with common property. Our inspection highlights electrical defects that increase the risk of a claim. Wattrix assists with risk-mitigation inspections and rectifications.
Live environments. Where downtime is not an option.
If you are responsible for safety, compliance, or uptime, you know the cost of uncertainty. Unplanned downtime. Compliance risk. Reactive maintenance. No clear ownership. Wattrix exists to remove those problems, and stays accountable after handover.
Everything under one accountable team.
Upgrades, replacement, capacity modelling against the ten-year demand profile, not the headline plate rating.
Site-wide load management, sub-metering, OCPP-compliant chargers, billing integration. Designed to expand without rework.
Generator integration, automatic transfer switches, life-safety circuits, fire-system interface.
Test and tag programme, AS/NZS 3019 periodic verification, thermographic imaging, COES filing.
When you have inherited a building that has no record. Forensic site assessment. Asset register catch-up. A defensible record on file.
EV is a practice. Not the business.
Electric vehicle infrastructure is one of the things we install, and we are among the most experienced in the country at it. It sits inside the broader electrical and asset-services work, not the other way around. When an owners corporation comes to us for EV, the supply arrangement tells us which workstream to run.
Multi-level carpark on common property. Site-wide load management. Contractor of record.
OCPP-compliant chargers. Real-time site-level load management. Per-bay sub-metering through a managed billing platform. Fire-system and EWIS shunt-trip interlock. Six-stage workstream from feasibility through commissioning to handover.
Townhouse with individual NMIs. In-lot domestic install. OC governs.
In-lot install as a domestic AS/NZS 3000 install on the owner's meter. Fixed wall-mounted residential charger. OC governance role rather than contractor of record. Power Load Analysis refresh at the 40-install threshold. Four-stage townhouse workflow.
We do not start with the charger. We start with the building.
There is not one right EV path for every building. There are three, and the right one depends on the building's supply headroom, EV adoption trajectory, billing posture, and capital appetite. Wattrix helps the building pick the path that will still make sense in five years.
Basic socket use.
Existing power outlets. No load management. Lowest cost. Suitable for occasional charging, very low EV adoption, and buildings where each owner pays their own power bill via the main meter. The path you outgrow first.
Low-cost charging with controls.
Managed Level 1 charging via metered outlets. Dynamic load balancing. Control infrastructure. Suits cost-sensitive committees, long overnight dwell time, and limited appetite for capital works. A valid path for the right building.
Site-wide load management backbone.
Dedicated EV distribution. OCPP-compliant chargers. Per-bay sub-metering. Billing integration. Scalable to higher adoption. The strongest path where adoption is forecast to grow, billing accuracy matters, and the building is being built as a long-term asset.
The qualification gate is the building's Power and Load Analysis. The methodology behind that analysis is published below for consultants to cite and committees to read.
Read the methodology →Ten questions. An honest read on your building.
A two-minute self-assessment across the four things that decide an EV outcome: capacity, compliance, commercial, communication. No email required to see your score. The full written assessment comes after a conversation.
What actually happens after the job.
Most websites do not say what really happens after the install. Wattrix does. Five plain-language pieces for the committee member, the building manager, and the resident who just wants to know why.
We do not sell maintenance plans. We sell custodianship.
When you put Wattrix on retainer as your Building Electrical Custodian, we do not just visit twice a year. We hold the system in our name. Four pillars, three tiers, an OC-Ready Proposal Pack free on request.
Read about Custodianship →Talk to Wattrix Electrical. One number. The right person on the line.
1300 928 874 Request a site assessment →Compliance is usually a cost. Pulse makes it an asset.
Pulse keeps the live record behind every job. Wattrix-delivered assets are onboarded into the Pulse record. Multi-channel intake. Multi-brand fleet. The record on file and the record in your system stay in step. Everything, in sync.
Built by the people doing the work. Not a developer reading a scope.
We tried the platforms. We paid developers to build custom. The gap was always the same: the people writing the code had never stood in front of the asset, never carried the consequence, never sat in the audit. So we built Pulse ourselves, shaped by the technicians, supervisors and managers who use it every day, for the customers who depend on it. It is the same standard as the chamber. We do not bend someone else's tool to a job it was never built for. We build what the work actually needs.
The compliance record, delivered as evidence on file.
All major brands. One fleet view.
Pulse records every chamber on site in one fleet view. All major brands plus our own WTX range. Same inspection cadence, same evidence pack, same record format.
Paper, PDF, app. Same record.
Paper forms, third-party PDFs from any major asset management system, customer app uploads. All flow into the same record. Pulse adds to your stack. It does not replace it.
Every inspection. Every sign-off.
Every inspection lands as a verification log. Every job closes with a Wattrix sign-off. When your insurer asks, the evidence is ready.
One asset register. Every job.
If the connection drops, you still see the last good reading, timestamped. The live update happens in the background. The dashboard does not go red.
Are you ready? The question before every shift.
This is the screen a site safety manager opens before the shift starts. Calm by default. Red and amber are reserved for abnormality, never for decoration. The number that matters is the one that is standing down.
Start at Tier 0. Choose your own depth.
Not a subscription. A depth-of-engagement choice. Tier 0 runs internally on Wattrix-delivered assets today. Higher tiers open customer surfaces as they reach release.
Internal record.
Live now.
- Internal records only.
- No customer access.
- Default for every Wattrix-delivered asset today.
- Every job lands here at commissioning.
Read-only portal.
Pilot in progress.
- View-only access to own fleet.
- Certificates and defects visible.
- Service history on file.
- Pilot site selection in progress.
Pulse on your phone.
In development.
- iOS and Android app.
- Run inspections in Customer Mode.
- Guest accounts in the Wattrix tenant.
- Phase 2 release.
Pulse by Syntra. The app is in development.
The Pulse mobile app is in development, with the App Store and Google Play releases to follow. Leave your email and you will hear from us at release.
Talk to Pulse. Start at Tier 0. Go further when you are ready.
1300 928 874 Book a Pulse demo →We do not sell maintenance plans. We sell custodianship.
A maintenance plan is a list of tasks. A custodianship is a relationship. When Wattrix holds your building's electrical system in custodianship, we do not just visit twice a year. We hold the system, and the record behind it, in our name.
Care. Compliance. Capacity. Continuity.
Inspected to schedule.
Every charger, switchboard, and EV distribution board inspected to schedule. Every fault triaged and resolved. Your building's electrical system is never between contractors.
Audit-ready before the question.
AS/NZS 3019 periodic verification. Fire-system interface testing. COES on file. Thermal imaging logged. When your insurer asks, the evidence is ready.
We hold the load model.
Every new resident charger request is assessed against current capacity, future demand, and the pathway to expansion. We say yes or no with the working on file.
Single point of contact.
Wattrix is the single point of contact for anything electrical, not just EV. Switchboards, common-area lighting, fire-system interface, solar and battery.
Start at Compliance. Move up when you are ready.
The floor.
Audit-ready, every year.
- AS/NZS 3019 periodic verification.
- Annual fire-system interface testing.
- COES filing and on-file record.
- Twenty-four hour records turnaround.
The regime running.
Compliance plus quarterly cadence.
- Everything in Compliance.
- Quarterly site inspection cadence.
- Thermographic imaging on schedule.
- Resident charger request assessment.
- Capital works planning.
Name on the answer.
The full relationship.
- Everything in Managed.
- Single point of contact for anything electrical.
- Network operator and consultant liaison.
- Load model held in our name.
- OC committee briefing on request.
Six documents. Free.
This is the owners-corporation path. Everything a committee needs to consider a Custodianship engagement. Adam Farrugia signs the cover. Wattrix pays for the pack regardless of whether the OC engages us. Mining and commercial clients get the equivalent: a site-specific custodianship proposal built for their decision-makers.
Executive summary. One page. Plain language. For the committee member who has fifteen minutes before the meeting starts.
Site assessment report. Current electrical state. Capacity headroom. Known defects. Photographic record.
Service tier comparison. What each tier covers. What each tier excludes. The decision framing the committee actually needs.
Three-year cost model. Annual fixed cost. Variable cost band. Capital reserve recommendation.
Vote-ready motion text for the OC meeting. Drafted to the form your strata manager already uses.
Resident communication template. The email the committee sends out the day after the vote lands.
From first conversation to engagement. Six weeks.
Initial conversation.
Phone call to 1300 928 874. Scoping questions. Site walk-through booking.
Site assessment.
Wattrix electrical engineer on site. Switchboard inspection. Load analysis. Defects photographed.
Pack delivered.
Six-document OC-Ready Proposal Pack delivered to the committee. No cost. No commitment.
OC meeting.
Committee reviews. Wattrix attends if invited. Questions answered. Motion put to the vote.
Engagement begins.
Pulse onboarding. First inspection cycle scheduled. Resident communication goes out.
Request the OC committee briefing pack. Six documents. Free.
1300 928 874 Request the pack →One number. The right person on the line.
The 1300 routes to the right person based on what you are calling about. Referral, new project, existing service, mining or chamber service, after-hours emergency. Or send a message and we will come back within one business day.
Five intents. One number routes them.
I have been referred.
If a consultant or building manager pointed you here, Adam Farrugia takes the first conversation on new referrals.
Call us →New project.
Building electrical, EV infrastructure, refuge chambers, switchboard upgrades. We come back within one business day.
Call us →Electrical or EV service.
Records and quote requests are our priority, usually within twenty-four hours. Existing customers go to the front of the queue.
Call us →Mining service or chambers.
Refuge chamber inspections, cap lamp service, multi-brand chamber audits. The mining team answers directly.
Call us →After-hours emergency.
24/7 for existing customers. We aim to answer within thirty minutes and attend within four hours for life-safety and supply-critical faults.
Call us →Send a message.
Use the form below. One business day reply, weekdays. Your message routes to the same person as the call would.
Form below ↓One page. One rule. Records in twenty-four hours.
Need a service report, completion certificate, as-built, or audit-ready record for a Wattrix-delivered asset? You are in the right place. The 1300 routes by intent, and we aim to dispatch records within twenty-four business hours.
Six record types. One place to ask.
Every site visit. Technician name. Tasks performed. Photos. Defects flagged. Customer sign-off.
Every project handover. Scope completed. Variation register closed. Defects schedule resolved.
Every install. Switchboard schedule. Cable schedule. Single-line diagram. Asset register.
Every electrical job. REC 20916 lodgement copy on file.
Every refuge chamber delivery. AMCL Licensee ID 9223 on the chamber and on the document.
Every Pulse-onboarded site. Live snapshot plus point-in-time export.
Acknowledge in four. Deliver in twenty-four.
We aim to acknowledge every record request within four business hours, and to deliver every record within twenty-four. If we cannot meet the rule, we tell you why before the window closes. The rule is on Adam's desk, not in the deck.
Portfolio account contact at the first project.
If your strata practice manages 20+ buildings, your first project with Wattrix opens a portfolio account contact. One person who knows your buildings. One inbox. One escalation path. Records turn around against the practice, not the individual job.
No queue. No ticket.
If a record is late, a defect is missed, a quote is wrong, you ring the same 1300 and ask for the same person. The fix routes directly. There is no ticket queue, no help-desk script, no escalation matrix to climb. The right person answers.
Request a record. Twenty-four hours.
1300 928 874 Send the request →How we think about EV infrastructure.
Five short pieces. Each one page. Each one available on request. Each one cites the standards. Independent EV consultants and engineers are welcome to cite this methodology in their own scoping reports.
The working. On file.
Power and Load Analysis.
How the building's existing supply is measured against present and forecast EV load. The qualification gate before any path is chosen. Cites AS/NZS 3000, AS/NZS 3008.
Request the pack →Main Switchboard Sizing.
Capacity headroom. Spare ways. Ten-year demand modelling. The switchboard is the constraint, not the charger. Cites AS/NZS 3000.
Request the pack →Load Management Selection.
Static, dynamic, OCPP-managed. The decision matrix that picks the right control regime for the building. Vendor-neutral.
Request the pack →Car-Park Infrastructure.
Cable routes. Cable trays. Mounting standards. Fire-system interlock. EWIS shunt-trip integration. The buildables behind the chargers.
Request the pack →Billing and Load Management.
Sub-metering accuracy. Tariff selection. Embedded electricity network considerations. The path from energy to invoice.
Request the pack →Cite the methodology. We will not invoice you for it.
Independent EV consultants, electrical engineers, and strata practices are welcome to cite this methodology in their own scoping reports. The five pieces are written to be lifted into a consultant's deliverable with attribution. If a client wants the work delivered, we are available. If a client wants the work delivered by someone else, the methodology stands on its own.
Wattrix methodology. Independently reviewed. Written confirmation on request.
Ten one-page artefacts. On request.
The artefact a consultant sends their next client before the OC meeting. It includes a sample referral letter you can adapt, and written confirmation of independent review on request.
- Wattrix EV capability overview
- Wattrix EV methodology summary
- GPO versus EV infrastructure
- OC meeting explanation template
- Pricing variation explanation
- Site information request checklist
- Who to contact at Wattrix
- Sample delivery timeline
- Sample resident explainer
- Sample service record
Talk to Wattrix Electrical. The methodology in a conversation.
1300 928 874 Request a site assessment →The Wattrix store is coming soon.
Genuine parts and equipment ordering for the assets we build and maintain: chamber consumables and spares, cap lamp parts, and electrical and energy equipment. One catalogue for the whole group, every purchase reconciled to the asset it belongs to.
Need parts or equipment today? We are one call away.
Ring 1300 928 874 or send a message and we will quote and supply directly, the same way we always have.
Talk to Wattrix. Parts, spares and equipment, quoted directly.
1300 928 874 Start the conversation →The page you wanted is not where you looked.
Try the homepage. Or ring 1300 928 874. The right person picks up either way.
Back to home →Your message is in your email app. Press send and it is with us.
The email is addressed to hello@wattrix.com.au. Once it is sent, we come back within one business day. If your email app did not open, send it directly to hello@wattrix.com.au. If it is urgent, ring 1300 928 874.
Back to home →Message sent. The right person picks it up.
Messages to hello@wattrix.com.au reach the same desk that the 1300 routes to. You will hear back within one business day.
Back to home →